Frequently Asked Questions (FAQ)

What warranty do your products include?
All our products come with an official manufacturer’s warranty, ensuring reliability and peace of mind.


What payment methods are available?
Currently, we accept payments via bank transfer.


Is cash on delivery available?
No, cash on delivery is not available. Orders can only be paid via bank transfer.

Delivery

When will I receive my order?
Delivery is handled by our shipping partners, and the handover will take place within the time frame provided by the courier service.
If the scheduled time is not convenient, you can usually modify it directly with the courier.


What is the delivery time?
Delivery times vary depending on product availability.
If an item is not in stock, we will offer alternative products that are available for faster delivery whenever possible.


How much does delivery cost?
Shipping costs vary depending on the size and weight of your order.
We will inform you about the exact delivery fee after processing your order and selecting the appropriate shipping partner.

For orders above a certain value, shipping may be free. Some products may also qualify for free delivery.


Need more information?
If you have any further questions, feel free to contact us — we’re happy to help.